Thank you for your interest in this Privacy Policy and welcome to Still Alive and our website and shop located at www.stillalivesupplyco.com (our “website”). At Still Alive, we are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which we process any Personal Data that we may collect about you as a visitor to our website. It further describes how we protect your privacy and your rights in respect of our use of your Personal Data.
Personal Data is information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, email address, and IP address. Anonymous data exists if no personal reference to the user can be made.
"Processing" means and covers virtually any handling of data.
We will only use your Personal Data in accordance with Washington’s privacy and consumer data protection common law and statutory requirements, the EU's General Data Protection Regulation (“GDPR”), and other applicable privacy laws, and only as described in this Privacy Policy.
The responsible party is Still Alive Supply Co. of 300 Lenora Street PMB 678, Seattle WA 98121, USA (“Still Alive”, “we”, “us”, “our”). If you have questions, contact us at info@stillalivesupplyco.com with “Data Protection” in the subject line.
We may process your Personal Data on the following legal bases:
You may provide Personal Data to us by submitting forms on our website or contacting us by phone, email, or otherwise. This includes your name, address, email, and phone number. We process this data to fulfill your orders and manage our relationship with you.
If you create an account, we will retain your data for future orders. We do not store or have access to your payment information — all payments are handled by our provider, Shop Pay (Shopify).
When you visit our website, we may automatically collect limited technical data such as:
This data is collected using Plausible Analytics, a privacy-friendly tool that does not use cookies, IP tracking, or persistent identifiers. All data is anonymous and aggregated. We use it to understand website usage and improve our services. The legal basis is our legitimate interest in monitoring performance and functionality in a privacy-preserving way.
Our site is hosted on Webflow, and our ecommerce system is powered by Shopify, which process data on our behalf as necessary to operate the site.
We no longer use advertising, retargeting, or behavioral tracking technologies. As such, no cookie consent banner is required.
We may analyze anonymous, aggregated data to understand general site performance and audience behavior. This data does not contain Personal Data unless combined with identifying information, in which case it will be treated as such.
We may also use your Personal Data to:
We will only process your data where we have a lawful basis to do so.
We will only use your Personal Data for the original purposes described unless we determine a new use is compatible. If we need to use your data for a new, unrelated purpose, we will inform you and explain the legal basis.
We do not sell or share Personal Data for advertising. We may share Personal Data with:
No mobile information will be shared with third parties for marketing purposes. All opt-in SMS data is protected.
Access to Personal Data is restricted to authorized staff for service fulfillment or customer support.
If we transfer your data internationally, we do so with proper legal safeguards in place, including data protection agreements.
We retain Personal Data only as long as necessary to fulfill the purposes outlined or as required by law. You may request deletion of your data unless legal retention obligations apply.
Our website uses SSL/TLS encryption and appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.
We may send marketing communications by email or SMS only where legally permitted (e.g., consented or implied via a business relationship). You can opt out at any time using the unsubscribe link or by replying STOP to SMS.
We use SimpleTexting for SMS communications. You may opt in by entering your number online, at point-of-sale, or responding to keywords. To opt out, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any message.
We do not charge for SMS messages, but your carrier's rates may apply. We do not share your number and do not send SMS without prior consent. Message frequency may vary, not exceeding 7 messages per week.
Depending on your location, you may have the right to:
To exercise these rights, contact us at info@stillalivesupplyco.com with “Data Protection” in the subject line.
We follow applicable laws in the United States, Canada, Mexico, and the EU. Where privacy regulations vary, we apply the most protective standards.
We comply with applicable state laws and consumer rights. California residents may request information under the "Shine the Light" law.
We do not collect or process Personal Data from children under 13 years old.
You can unsubscribe from emails or SMS at any time. We only send marketing content with consent.
Our site does not respond to browser “Do Not Track” signals at this time, as no uniform DNT standard has been adopted.
We encourage you to contact us first with any concerns. Depending on your region, you may also contact:
This Privacy Policy was last updated on 07/12/25. Previous versions are invalid once replaced.